IT SUPPORT WHEN YOU NEED IT

Whether you’re a small startup or a large enterprise, our IT support services are designed to ensure that your systems run smoothly, efficiently, and securely. From troubleshooting technical issues to proactive maintenance and system upgrades, we’ve got you covered every step of the way.

  • Enhanced Productivity

    IT support ensures that your technology infrastructure operates seamlessly, minimizing downtime and optimizing performance. With quick resolution of technical issues and proactive maintenance, your team can stay focused on their tasks without interruptions.

  • Data Security

    Protecting sensitive business information is paramount in today’s digital landscape. IT support services include robust security measures such as firewalls, antivirus software, and data encryption to safeguard your data from cyber threats and breaches.

  • Cost Savings

    Investing in IT support can result in significant cost savings in the long run. Proactive maintenance helps prevent costly system failures and downtime, while efficient troubleshooting and resolution minimize the need for expensive emergency repairs.

  • Strategic Growth

    A reliable IT support partner can play a crucial role in driving your business growth and innovation. By leveraging the latest technology trends and best practices, IT support services help streamline processes, improve scalability, and support strategic initiatives.

WHAT IS IT SUPPORT?

IT support refers to the range of services provided to assist individuals or organizations with their technology-related needs. These services can include troubleshooting technical issues, resolving software or hardware problems, configuring systems, providing guidance on technology usage, and ensuring the overall functionality and security of IT infrastructure.

WE WILL HELP YOU OVERCOME YOUR TECHNOLOGY CHALLENGES

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    24/7 Support
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    Increased Productivity
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    Compliance Management
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    Enhanced Strategic Planning
Solutions

COMPREHENSIVE IT SUPPORT SERVICES INCLUDE

  • Help Desk Support

    Providing technical assistance and troubleshooting for end-users experiencing hardware, software, or network issues. This often involves remote assistance, ticketing systems, and knowledge base access.

  • Network Infrastructure Management

    Monitoring and managing network devices such as routers, switches, and firewalls to ensure optimal performance, security, and reliability.

  • Server Administration

    Configuring, maintaining, and troubleshooting servers to ensure smooth operation of applications, data storage, and network services.

  • Backup and Disaster Recovery

    Implementing backup solutions to protect critical data and systems from loss due to hardware failure, human error, or cyber attacks. This includes creating backup schedules, testing recovery procedures, and ensuring data integrity.

  • Security Management

    Implementing security measures to protect against cyber threats such as malware, phishing attacks, and data breaches. This may involve deploying antivirus software, firewalls, intrusion detection systems, and conducting security audits.

  • Software/Application Support

    Providing assistance with software installation, configuration, updates, and troubleshooting. This includes both off-the-shelf software applications and custom-developed software specific to the organization’s needs.

WHO WE SERVE

ELIMINATE THE IT CHALLENGES IN YOUR BUSINESS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Net and Tel has you covered with industry compliant solutions.

Stop wasting time and money on technology. Explore our company

CLIENTS WE HAVE SERVICED

WE WORK WITH TOP BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Net and Tel has you covered with industry compliant solutions, customized to your company’s specific needs.

Kaylan Mawa

Personally i would highly recommend this enterprise as they are very proficient, accommodating, competent and versatile in creating a bespoke system or integration to the needs of their customers. Planning and going the extra mile is paramount with this team and they are amazing in dealing with ISP’s when you may not know what is needed to bridge the gap to get your internet needs up and running.

Kaylan Mawa
Account Manager - Web Tickets
Santa Viljoen

We have been using Net and Tel for network and internet services for the past four years, and we have always been delighted with their services. They do an excellent job, are always punctual, and offer the most competitive rates in the industry. I’m happy to recommend their services and business solutions.

Santa Viljoen
Chief Financial Officer - The South African State Theatre
Why choose us

6 REASONS TO PARTNER WITH NET AND TEL

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    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 8 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

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    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

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    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

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    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Custom IT services and solutions for your business

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